Microsoft Outlook 2003
Course Code: AD544

Broaden your knowledge of Outlook 2003. Learn how to use many advanced features and functions of the program.

After completing the course, participants will be able to:

  • Create Notes and Assign them to Categories

  • Utilise Advanced features of the Inbox

  • Write a Letter or Mail Message to a contact

  • Assign Outlook items to categories

  • Send and respond to a Task Request

  • Use Instant Messaging with Outlook

  • Create Custom Views

  • Archive Outlook items

What you will learn
Topics covered by this course include:

Working in the Inbox Folder

  • Creating a Signature

  • Using Outlook Stationery

  • Filtering mail messages

  • Grouping Mail messages

  • Assigning Categories to Mail Messages

  • Modifying Message Settings and Delivery Options

  • Searching for specific Mail messages

Working in the Contacts Folder

  • Sending a Letter or Mail Message to a Contact

  • Sending Contact information in a Mail message

  • Assigning Contact Items to Categories

Working in the Tasks Folder

  • Create and Send a Task Request

  • Accepting or Declining a Task Request

  • Delegating Task Requests

  • Assigning Tasks to Categories

Working in the Notes Folder

  • Creating Task from a Note

  • Assigning Notes to Categories

  • Customising Notes

Using Instant Messaging

  • Adding a Contact to the Instant Messenger Contact list

  • Sending and Replying to an Instant Message/attaching a file to an Instant Message

Additional Intermediate Outlook Features

  • Creating a Distribution list

  • Saving Mail messages in HTML and Text files

  • Archiving mail messages and other items

  • Create a Custom Outlook View


Course participants should have completed Outlook 2003 Part 1 (or equivalent).

Dates and times
Please refer to your Fourth R centre for dates and times.

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