Objectives
After completing the course, participants will be able to:

• Create Notes and Assign them to Categories

• Utilise Advanced features of the Inbox

• Write a Letter or Mail Message to a contact

• Assign Outlook items to categories

• Send and respond to a Task Request

• Use Word & Outlook together

• Create Custom Views

• Archive Outlook items

What you will learn
Topics covered by this course include:

Working in the Inbox Folder

• Creating and Inserting an AutoSignature

• Filtering and Grouping the Inbox Listing

• Grouping Mail messages

• Assigning Categories to Mail Messages

• Modifying Message Settings and Delivery Options

Working in the Contacts Folder

• Sending a Letter or Mail Message to a Contact

• Assigning Contact Items to Categories

• Sending a Task Request to a Contact

Working in the Tasks Folder

• Create and Send a Task Request

• Accepting or Declining a Task Request

• Delegating Task Requests

• Assigning Tasks to Categories

Working in the Notes Folder

• Creating Task from a Note

• Assigning Notes to Categories

Working in the Calendar Folder

• Assigning Appointments to Categories

• Applying Labels to Appointments

• Reserving Resources for a Meeting

• Customizing the Calendar

Additional Intermediate Outlook Features

• Saving Mail Messages in HTML and Text files

• Archiving Mail Messages and other Outlook items

• Creating a Microsoft Office Document from Outlook

• Create a Custom View

Prerequisites
Course participants should have completed Outlook 2002 Part 1 (or equivalent).

Dates and times
Please refer to your Fourth R centre for dates and times.

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